PRIVACY POLICY
American Hero Restaurant
209 Central Ave, Butner, NC, United States
Effective Date: August 24, 2026
American Hero Restaurant (“American Hero,” “we,” “us,” or “our”) respects your privacy and is committed to protecting
the information you provide when you visit our website, place an online order, or communicate with us.
This Privacy Policy explains generally what information we may collect, how we use it, how it may be shared, and the
choices you may have regarding your information.
1. Information We Collect
When you use our website or place an online order, we may collect information that you voluntarily provide, including
your name, telephone number, email address, information related to your order, information you provide when
contacting us, and other information you voluntarily provide through our website.
When you place an online order, we may collect information necessary to process and fulfill your order, including order
details, items purchased, order amounts, pickup information, and related transaction information.
We may also automatically collect certain technical information when you visit or use our website, such as IP address,
browser type, device type, operating system, user agent information, website usage information, referring website or
source, and information about how you interact with our website.
2. How We Use Your Information
We may use information we collect to:
• Process and fulfill online orders
• Prepare orders for pickup
• Communicate with you regarding your order
• Respond to customer questions and requests
• Process payments
• Provide customer service
• Maintain business and transaction records
• Operate, maintain, and improve our website
• Improve our online ordering experience
• Detect and prevent fraud, abuse, and unauthorized activity
• Protect the security of our website and systems
• Comply with applicable legal and regulatory requirements
We may also use information for other purposes that are reasonably related to the purposes described above.
3. Online Ordering
American Hero Restaurant provides online ordering for pickup at our restaurant.
Customers may place online orders without creating an account. Information provided during checkout may be retained
as part of the applicable order and our business records.
We currently do not provide delivery through our online ordering system.
Information associated with an order may be retained as reasonably necessary for order fulfillment, customer service,
accounting, recordkeeping, fraud prevention, dispute resolution, and other legitimate business purposes.
4. Payment Information
Online payments are processed through Authorize.Net, our third-party payment gateway.
When you make a payment through our website, your payment information is transmitted for processing through the
applicable payment services.
American Hero Restaurant does not store your full credit or debit card number or CVV/security code on our
website.
Authorize.Net processes payment transactions and maintains transaction information within its systems. Authorize.Net
may retain transaction-related information, including masked payment information and other transaction details, in
accordance with its applicable policies and services.
For information about how Authorize.Net handles payment and personal information, you should review the privacy and
security information provided by Authorize.Net.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to help operate the website, maintain website functionality,
improve performance, understand general website usage, and protect our website from unauthorized activity.
Cookies and similar technologies may collect information such as browser information, device information, IP address,
referring source, and website activity.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the
functionality of portions of our website.
6. Information Sharing
We may share information with third-party service providers when reasonably necessary to operate our restaurant,
website, and online ordering system.
These service providers may assist with payment processing, website hosting, website security, fraud prevention,
website functionality, analytics and website performance, communications, and other services necessary to operate
our business.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful
requests, protect our rights or property, investigate fraud or security issues, or protect the safety of our customers,
employees, or others.
We do not sell customer personal information as part of our ordinary restaurant operations.
7. Data Security
We use reasonable measures designed to protect information maintained through our website and online ordering
system. However, no website, Internet transmission, or electronic storage system can be guaranteed to be completely
secure.
Accordingly, while we take reasonable steps to protect information, we cannot guarantee absolute security of
information transmitted to or stored by our systems.
8. Data Retention
We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy
Policy.
This may include retaining information for processing and maintaining order records, customer service, accounting and
financial records, fraud prevention, security, resolving disputes, maintaining business records, and complying with
applicable legal obligations.
The length of time information is retained may vary depending on the type of information and the reason it was
collected.
9. Your Privacy Choices
Depending on applicable law, you may have certain rights concerning personal information we maintain about you.
You may contact us to request information about personal information we maintain about you or to request correction
or deletion of certain information, where applicable. We may need to verify your identity before processing certain
requests.
Nothing in this Privacy Policy is intended to limit any rights you may have under applicable law.
10. Children’s Privacy
Our website and online ordering services are intended for a general audience and are not directed toward children
under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate
action.
11. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy
practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with personal
information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, online ordering system,
business practices, services, or applicable legal requirements.
When we make changes, we will update the Effective Date at the beginning of this Privacy Policy. We encourage you
to review this Privacy Policy periodically.
13. Contact Us
American Hero Restaurant
209 Central Ave
Butner, NC
United States
Phone: [919-528-6049]
Email: [Contact Us]